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CX Job Board by Applied Labs0 new this week

Where CX leaders find their next move.

Curated open roles at ecommerce companies building modern, AI-native support teams. Updated weekly — no noise, no irrelevant listings.

112 open roles across 90 companies

Hiring for CX?

Get your open roles in front of CX leaders at ecommerce brands. Free to post. We curate for companies serious about AI-native support.

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OuraOura

112 roles · 90 companies

Tools:
WillyGoat

WillyGoat

Customer Service Representative

ICTennessee, United StatesCustomer Experience
5mo ago · linkedin
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IonQ

IonQ

Sr. Director of Executive Engagement & Customer Experience

DirectorWashington, DCCustomer Experience
5mo ago · linkedin
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Stitch Fix

Stitch Fix

Automation Maintenance Technician

ICIndianapolis, INOperations & Automation
5mo ago · greenhouse
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Fashion Nova

Fashion Nova

Customer Experience Specialist

ICBeverly HilsCustomer Experience
SalesforceShopify
5mo ago · greenhouse
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Farmer’s Dog

Farmer’s Dog

Group Product Manager, Customer Care Tools

ManagerNew York, New York, United StatesCustomer Experience
5mo ago · greenhouse
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CookUnity

CookUnity

Customer Experience Specialist

ICLima, Lima Province, PeruCustomer Experience
5mo ago · greenhouse
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CookUnity

CookUnity

Supply Chain Ops Support

ICBuenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruAI & Automation
AI / LLM
5mo ago · greenhouse
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Oura

Oura

Member Experience, Data Privacy Specialist

ICRemoteCustomer Experience
ZendeskSlackJiraTableau+1
5mo ago · greenhouse
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Quince

Quince

Customer Experience Specialist

ICUnited KingdomCustomer Experience
5mo ago · greenhouse
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Quince

Quince

Customer Experience Specialist - Retention Specialist (French Bilingual, Canada)

ICRemoteRetention
5mo ago · greenhouse
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Rent the Runway

Rent the Runway

People Operations Specialist

ICBrooklyn, NY (Rent the Runway HQ)Operations & Automation
Jira
5mo ago · greenhouse
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Grüns

Grüns

Sr. Product Manager, Retention

ManagerRemoteRetention
5mo ago · greenhouse
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Prada Group

Prada Group

Client Services Team Leader

ManagerNew York, NYCustomer Experience
5mo ago · linkedin
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Flip

Flip

Customer Success Manager

ManagerMarina del Rey, CACustomer Experience
Slack
5mo ago · linkedin
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Vuori

Vuori

Customer Service Agent

ICCarlsbad, CACustomer Experience
ShopifyKustomer
5mo ago · linkedin
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Hermès

Hermès

Seasonal Coordinator - Client Relations Center

ICBeverly Hills, CACustomer Experience
5mo ago · linkedin
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PASSPORT BRAND DESIGN

PASSPORT BRAND DESIGN

Senior Project Manager - CX - Freelance

ManagerAtlanta, GACustomer Experience
5mo ago · linkedin
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Swooped

Swooped

Sr. Director of Customer Experience

DirectorUnited StatesCustomer Experience
5mo ago · linkedin
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Swooped

Swooped

Director of Customer Experience - Healthtech

DirectorUnited StatesCustomer Experience
SalesforceShopifyHubSpot
5mo ago · linkedin
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Darktrace

Darktrace

Regional Director, Customer Support

DirectorUtica-Rome AreaCustomer Experience
Salesforce
5mo ago · linkedin
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Swooped

Swooped

Director, Customer Success

DirectorUnited StatesCustomer Experience
Salesforce
5mo ago · linkedin
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Kyriba

Kyriba

Director, Customer Support - Americas

DirectorAtlanta, GACustomer Experience
5mo ago · linkedin
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Runwise

Runwise

VP, Customer Service

ICNew York, NYCustomer Experience
5mo ago · linkedin
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Juniper

Juniper

Vice President of Customer Success

VP / Head ofNew York, NYCustomer Experience
Salesforce
5mo ago · linkedin
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Hippocratic AI

Hippocratic AI

VP of Customer Success (York, PA)

VP / Head ofYork, PACustomer Experience
AI / LLM
5mo ago · linkedin
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Hippocratic AI

Hippocratic AI

VP of Customer Success (Charlotte, NC)

VP / Head ofCharlotte, NCCustomer Experience
AI / LLM
5mo ago · linkedin
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Jumio Corporation

Jumio Corporation

Global VP, Customer Success

ICUnited StatesCustomer Experience
5mo ago · linkedin
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Rich Products Corporation

Rich Products Corporation

Vice President, Customer Success

VP / Head ofBuffalo, NYCustomer Experience
5mo ago · linkedin
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Traject

Traject

IntellaQuest VP of Customer ExperienceNew Remote

VP / Head ofRemoteCustomer Experience
5mo ago · linkedin
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Expert Executive Recruiters (EER Global)

Expert Executive Recruiters (EER Global)

Director of Customer Success [NYC]

DirectorUnited StatesCustomer Experience
5mo ago · linkedin
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Puffy

Puffy

Customer Support Representative (Remote)

ICRemoteCustomer Experience
ZendeskGorgiasShopifyFreshdesk
5mo ago · linkedin
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Varicent

Varicent

Vice President, Customer Success (Remote)

VP / Head ofRemoteCustomer Experience
Salesforce
5mo ago · linkedin
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Pattern Bioscience

Pattern Bioscience

Director, Customer Experience

DirectorUnited StatesCustomer Experience
5mo ago · linkedin
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Jobgether

Jobgether

Head of Operations & Retention for DTC Health Wellness

VP / Head ofIsrael, OHRetention
5mo ago · linkedin
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Jobgether

Jobgether

Director, Customer Journey Operations

DirectorUnited StatesOperations & Automation
5mo ago · linkedin
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Synchrony

Synchrony

VP, Contact Center Modernization Readiness & Enablement

ICCharlotte, NCCustomer Experience
5mo ago · linkedin
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GOVX

GOVX

Member Services Supervisor

ManagerLa Vergne, TNCustomer Experience
5mo ago · linkedin
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OGC Global

OGC Global

Customer Experience Director

DirectorPhiladelphia, PACustomer Experience
5mo ago · linkedin
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Amazon

Amazon

Senior Product Manager (Tech), Customer Experience and Business Trends

ManagerSeattle, WACustomer Experience
5mo ago · linkedin
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Whatnot

Whatnot

Customer Experience Team Lead

ManagerPhoenix, AZCustomer Experience
Zendesk
5mo ago · linkedin
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Paubox

Paubox

Vice President of Customer Success

VP / Head ofUnited StatesCustomer Experience
HubSpotSlack
5mo ago · linkedin
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PandaDoc

PandaDoc

Director of Customer Experience (CX) Operations

DirectorUnited StatesCustomer Experience
IntercomSalesforceTableau
5mo ago · linkedin
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Relocity, Inc.

Relocity, Inc.

Director, Customer Success & Implementation

DirectorCalifornia, United StatesCustomer Experience
5mo ago · linkedin
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KORRES

KORRES

Ecommerce Operations Specialist

ICNew York, NYEcommerce
Shopify
5mo ago · linkedin
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Schroeder & Tremayne, Inc.

Schroeder & Tremayne, Inc.

Customer Experience Manager

ManagerGreater St. LouisCustomer Experience
Shopify
5mo ago · linkedin
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Paired

Paired

Head of Retention at DTC brand

VP / Head ofUnited StatesRetention
Klaviyo
5mo ago · linkedin
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Eataly

Eataly

Sr Manager, Customer Care - Eataly Corporate

ManagerNew York, NYCustomer Experience
Zendesk
5mo ago · linkedin
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Book of the Month

Book of the Month

Customer Experience Associate

ICNew York, NYCustomer Experience
5mo ago · linkedin
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Visionaire Partners

Visionaire Partners

Account Support Specialist

ICGeorgia, United StatesCustomer Experience
5mo ago · linkedin
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JFM Ventures

JFM Ventures

Head of Customer Experience — Fast-Scaling DTC Supplement Brand

VP / Head ofUnited StatesCustomer Experience
5mo ago · linkedin
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Metro Global Ventures LLC

Metro Global Ventures LLC

Head of Customer Success

VP / Head ofGreater PhiladelphiaCustomer Experience
HubSpot
5mo ago · linkedin
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Viral Nation

Viral Nation

VP, Client Services

ICUnited StatesCustomer Experience
5mo ago · linkedin
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Generac

Generac

Vice President Customer Experience (CX)

VP / Head ofWaukesha, WICustomer Experience
5mo ago · linkedin
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Alkami Technology

Alkami Technology

VP, Customer Experience - Operations & Strategy

ICUnited StatesCustomer Experience
5mo ago · linkedin
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Hippocratic AI

Hippocratic AI

VP of Customer Success (Cleveland, OH)

VP / Head ofCleveland, OHCustomer Experience
AI / LLM
5mo ago · linkedin
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Charlotte Tilbury Beauty

Charlotte Tilbury Beauty

Customer Care Advisor

ICNew York, NYCustomer Experience
Zendesk
5mo ago · linkedin
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CyberCoders

CyberCoders

Sr Director / Vice President of Customer Success

VP / Head ofNew York, NYCustomer Experience
Salesforce
5mo ago · linkedin
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OrderMyGear (OMG)

OrderMyGear (OMG)

Customer Support Representative

ICUnited StatesCustomer Experience
5mo ago · linkedin
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KREWE

KREWE

Customer Experience Manager

ManagerNew Orleans, LACustomer Experience
5mo ago · linkedin
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Garrett Leight California Optical

Garrett Leight California Optical

Global Customer Experience Manager

ManagerLos Angeles, CACustomer Experience
5mo ago · linkedin
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James Perse Enterprises

James Perse Enterprises

Ecommerce, Client Services Specialist

ICDowney, CAEcommerce
Shopify
5mo ago · linkedin
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TeamViewer

TeamViewer

Global Head of Customer Support (Remote, USA - East/Central Time Zone)

VP / Head ofRemoteCustomer Experience
5mo ago · linkedin
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Momentum Worldwide

Momentum Worldwide

Director, Client Operations

DirectorNew York, NYOperations & Automation
5mo ago · linkedin
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Science Exchange

Science Exchange

Director, Customer Success

DirectorUnited StatesCustomer Experience
Salesforce
5mo ago · linkedin
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Veronica Beard

Veronica Beard

Director of Customer Development (Clienteling, Loyalty & Gifting)

DirectorNew York City Metropolitan AreaRetention
Shopify
5mo ago · linkedin
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Printfresh

Printfresh

Director of Retention

DirectorPhiladelphia, PARetention
Klaviyo
5mo ago · linkedin
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OrderPort

OrderPort

Senior Manager, Customer Success

ManagerBellevue, WACustomer Experience
5mo ago · linkedin
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Safariland

Safariland

Customer Experience Manager

ManagerRaleigh, NCCustomer Experience
ZendeskIntercomSalesforceTableau
5mo ago · linkedin
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Slate Auto

Slate Auto

Manager, Sales & Customer Experience

ManagerChicago, ILCustomer Experience
5mo ago · linkedin
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Wick

Wick

Head of Customer Support

VP / Head ofUnited StatesCustomer Experience
5mo ago · linkedin
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Health Monitor Network

Health Monitor Network

Vice President Client Services

VP / Head ofMontvale, NJCustomer Experience
5mo ago · linkedin
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GRAIL

GRAIL

Director, Customer Service (Call center environment) #4767

DirectorDurham, NCCustomer Experience
5mo ago · linkedin
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Workiva

Workiva

Senior Director of Customer Success

DirectorUnited StatesCustomer Experience
5mo ago · linkedin
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Smartly

Smartly

VP, Customer Success - North America

ICNew York, United StatesCustomer Experience
5mo ago · linkedin
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ClosedWon Talent

ClosedWon Talent

Founding Customer Success Manager

ManagerSan Francisco, CACustomer Experience
AI / LLM
5mo ago · linkedin
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Brooklinen

Brooklinen

VP, Ecommerce & Marketplaces (Paternity Leave Coverage)

VP / Head ofNew York, New YorkEcommerce
5mo ago · greenhouse
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Freebird

Freebird

VP of Subscription, Retention & CX

VP / Head ofRemoteRetention
5mo ago · workable
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Apothékary

Apothékary

Retention Manager

ManagerRemoteRetention
ShopifyKlaviyo
5mo ago · workable
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ALOHAS

ALOHAS

Customer Care Operations & AI Lead

ManagerBarcelona, Catalonia, SpainAI & Automation
GorgiasShopify
5mo ago · linkedin
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Stitch Fix

Stitch Fix

Senior Manager of Data Engineering and AI Automation, Business Systems

ManagerRemoteOperations & Automation
LookerTableau
5mo ago · greenhouse
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Farmer’s Dog

Farmer’s Dog

IT Helpdesk Technician

ICBoca Raton, Florida, United StatesCustomer Experience
ZendeskSlackJira
5mo ago · greenhouse
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CookUnity

CookUnity

Member Support Coordinator

ICBuenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruCustomer Experience
5mo ago · greenhouse
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CookUnity

CookUnity

Senior CRM Analyst – Lifecycle Marketing & Retention

Senior ICBuenos Aires, Buenos Aires, ArgentinaRetention
Klaviyo
5mo ago · greenhouse
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Oura

Oura

Director, Partner Success

DirectorRemoteAI & Automation
HubSpotAI / LLM
5mo ago · greenhouse
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Oura

Oura

Senior Partner Success Manager

ManagerRemoteAI & Automation
HubSpotAI / LLM
5mo ago · greenhouse
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Nutrafol

Nutrafol

Customer Experience Associate (PST)

ICRemoteCustomer Experience
ZendeskSalesforce
5mo ago · greenhouse
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Bombas

Bombas

Retention Marketing Associate (Email & SMS)

ICNew York, New YorkRetention
5mo ago · greenhouse
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Quince

Quince

French-Speaking Customer Experience Specialist - Remote in Canada

ICRemoteCustomer Experience
5mo ago · greenhouse
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Quince

Quince

Retention Marketing Manager (Canada)

ManagerToronto, Ontario, CanadaRetention
Klaviyo
5mo ago · greenhouse
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Quince

Quince

Senior Manager, B2B Customer Experience & Enablement

ManagerRemoteCustomer Experience
HubSpotSlack
5mo ago · greenhouse
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Rent the Runway

Rent the Runway

Manager, CX BPO, WFM & Programs

ManagerBrooklyn, NY (Rent the Runway HQ)Customer Experience
ZendeskKustomerGladly
5mo ago · greenhouse
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Castlery

Castlery

Assistant Operations Manager, CX

ManagerJohor Bahru, Johor, MalaysiaCustomer Experience
5mo ago · greenhouse
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GlossGenius

GlossGenius

Customer Support Expert - New Grad

ICRemoteCustomer Experience
5mo ago · greenhouse
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GlossGenius

GlossGenius

Manager, Customer Success

ManagerNew York, NYCustomer Experience
5mo ago · greenhouse
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Cuyana

Cuyana

Customer Experience Associate

ICOakland, CACustomer Experience
ZendeskShopify
5mo ago · greenhouse
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Quip

Quip

Wholesale Operations Specialist

ICquip NYCOperations & Automation
LookerTableau
5mo ago · greenhouse
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Hone Health

Hone Health

AI Automation Project Specialist (Hybrid)

ICJersey City, NJOperations & Automation
AI / LLM
5mo ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Customer Experience Representative

ICRemoteCustomer Experience
GorgiasShopifySlack
5mo ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Customer Insights Manager

ManagerNorth Reading, MACustomer Experience
5mo ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Retention Marketing Associate

ICNorth Reading, MARetention
ShopifyKlaviyo
5mo ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Senior Director of Customer Service and Experience

DirectorNorth Reading, MACustomer Experience
GorgiasShopify
5mo ago · greenhouse
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Grüns

Grüns

Sr. Manager of Subscriber Experience

ManagerRemoteRetention
5mo ago · greenhouse
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Fellow

Fellow

Automation Engineer

ICSan Francisco, CAOperations & Automation
5mo ago · greenhouse
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Fanatics Collectibles

Fanatics Collectibles

Manager, Partner Experience

ManagerNew York, NY, United StatesCustomer Experience
6mo ago · greenhouse
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Collectors

Collectors

eBay Customer Experience Associate, PSA Vault

ICSanta Ana, CACustomer Experience
6mo ago · linkedin
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Talkdesk

Talkdesk

Vice President, Customer Experience (North America)

VP / Head ofSeattle, WACustomer Experience
6mo ago · linkedin
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AppCard, Inc.

AppCard, Inc.

Sr Director / Vice President of Customer Success

VP / Head ofNew York City Metropolitan AreaCustomer Experience
6mo ago · linkedin
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Brooks Running

Brooks Running

Customer Service Representative, Benelux

ICNetherlands, AmsterdamCustomer Experience
6mo ago · lever
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Ro

Ro

Manager, Training & Quality Assurance - Customer Experience

ManagerRemoteCustomer Experience
6mo ago · lever
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Whoop

Whoop

Senior Manager, Membership Services Operations

ManagerLimerickOperations & Automation
6mo ago · lever
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Princess Polly

Princess Polly

Customer Experience Representative

ICWest Hollywood, CACustomer Experience
GorgiasShopify
7mo ago · lever
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Minted

Minted

AI & Automation Engineer

ICRemoteOperations & Automation
AI / LLM
7mo ago · lever
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